The Martaa Hotel business plan is a comprehensive work that outlines the strategic vision and operational roadmap for establishing a modern, community-focused, and sustainable hotel in Diriyah, Saudi Arabia. The plan begins with an Executive Summary that defines the hotel’s vision—to blend modern hospitality with Saudi cultural heritage—and its mission to provide authentic, sustainable, and inclusive guest experiences. Key objectives include market leadership in urban social hotels, guest satisfaction, revenue growth, and a commitment to eco-friendly and socially responsible practices1.
The General Description details the hotel’s strategic location in Diriyah, the significance of its name and logo, and its unique architectural and interior design, which draws inspiration from all regions of Saudi Arabia. The hotel features 108 rooms, multifunctional spaces, and amenities such as a café, restaurant, gardens, and art studios, all designed to foster community and cultural immersion1.
A Company Analysis highlights Martaa’s unique selling propositions, including its focus on cultural immersion, sustainability, flexible spaces, and technology integration. This section also covers industry trends and growth potential within Saudi Arabia’s rapidly expanding tourism sector, driven by Vision 20301.
The Customer Analysis identifies target segments such as millennials, Gen Z, wellness tourists, digital nomads, and business travelers, and addresses market gaps like the need for social spaces, eco-friendly options, and tech-enabled services. Market segmentation is detailed by demographic, psychographic, behavioral, and geographic factors, ensuring broad appeal1.
Competitive Analysis evaluates Martaa’s positioning against major competitors (Fairmont, Ritz-Carlton, Mövenpick, Four Seasons) using SWOT analysis, benchmarking, and pricing comparisons. Martaa differentiates itself through its cultural, sustainable, and community-centric offerings, as well as competitive pricing and value-added packages1.
The Strategic Plan covers revenue management, dynamic pricing, marketing, and distribution strategies, emphasizing direct bookings, digital marketing, and partnerships with OTAs and influencers. Special offers and flexible payment options are designed to attract diverse guest segments1.
The Operations Plan outlines organizational structure, HR needs, legal requirements, and operational policies. It details staffing, outsourced services, and quality management systems to ensure efficient and high-quality service delivery1.
The Financial Plan provides investment budgets, income and expense forecasts, funding sources, profitability analysis, and key financial ratios, demonstrating the project’s viability and sustainability1.
Finally, Key Milestones are established for permits, staffing, quality certifications, and operational targets, ensuring clear timelines and measurable progress. Altogether, the Martaa Hotel business plan serves as a strategic guide for launching and managing a distinctive, sustainable, and culturally rich hospitality venture in Saudi Arabia.
